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Shipping and Returns
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
The Greens Footwear Family
Greens Footwear was established in Cronulla Mall, Sydney in 1963 by Alan and Louise Green. It was founded on quality customer service with an emphasis on being able to find comfortable and stylish footwear to suit feet of different shapes and sizes. Greens Footwear is a traditional family footwear business stocking a range or quality comfort, supportive and fashion shoes, sourced from top-quality brands, for women, men and children, including a wide range of school shoes. Today, you will find the second and third generation of the Green Family - Robert and Lucy running this iconic family business with the same core values in mind. In 2011, Greens Footwear launched their online store and are now able to help customers from every part of Australia, as well as internationally to the USW, New Zealand, and Singapore find the right pair of shoes for their feet.
Robert and Lucy
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