Shipping and Returns for Greens Footwear

Shipping & Returns

 

Returns Policy

UNWORN SHOES

If you are unhappy for any reason with your purchase we will happily provide you with a refund or exchange.

Provided the shoes are

* UNWORN and in original condition

* Within 30 days of purchase.  please include receipt/invoice with all returns

* Postage is payable by customer and Australia Post is recommended 

* Refund are processed by original payment method

* Please keep in mind your financial institute can take an extra few days to return the funds to your account.

 

If you need to return an item;

* Email us at sales@greensfootwear.com.au - provide your order number, state the item being returned and if you require an exchange or refund. OR       complete your Returns Card located with your purchase.

* Package your shoes into a bag for protection (we will not accept taped up shoe boxes with no protection)

* Post to Greens Footwear - 45 Cronulla St, Cronulla NSW 2230. We recommend putting tracking on your parcel.

 

 

WORN SHOES 

 Goods are warranted against manufacturing faults. Items deemed subject to wear and tear will not be accepted as faulty. However please contact us +61 2 95232620 or sales@greensfootwear.com.au for further advice.

 Shoes maybe returned to Suppliers for a further assessment.

 Postage is payable by customer and Australia Post is recommended 

 Refunds are processed by the original method of payment

 

Please keep in mind your financial institute can take an extra few days to return the funds to your account.

 

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

 RETURN ADDRESS:

 

Greens Footwear

 45 Cronulla St

 Cronulla 2230

 

OR

Returned to the store in person

 




Shipping

Shipping is FREE on orders over $60 within Australia.

We use Australia Post signature on delivery service to post your parcels. If you would like the option to have your parcel left in a safe place then please specify in the notes section when placing your order.

Not from Australia? We also ship to USA, New Zealand and Singapore at an additional cost. Please contact us at sales@greensfootwear.com.au for a shipping price.

NOTE: that there are restrictions on some products and some products cannot be shipped to International destinations.